Return & Refund Policy
Return & Refund Policy
We want you to love everything you receive from Awaken Within Apparel. If something isn't right, we're here to help.
Returns
We accept returns within 30 days of the delivery date for items that arrive damaged, defective, or incorrect. To be eligible for a return, items must be reported within 30 days of delivery with a photo of the issue.
To initiate a return, please contact us at our Contact page with your order number and reason for return. Return instructions will be provided within 2–3 business days.
Print-on-Demand & Made-to-Order Items
Many of our apparel and accessory items are made-to-order. We do not accept returns or exchanges for buyer's remorse on these items. If your item arrives damaged, defective, or incorrect, we will replace it or issue a full refund at no cost to you.
Non-Returnable Items
- Gift cards
- Downloadable products
- Items marked as final sale
- Crystals and candles that have been used
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 3 business days.
Exchanges
We do not offer direct exchanges. If you need a different size or item, please return the original item (if eligible) and place a new order.
Return Shipping
Return shipping is covered by us for eligible returns (damaged, defective, or wrong item). For all other returns, shipping costs are the responsibility of the customer.
Questions?
If you have any questions about our return policy, please contact us. We're happy to help!